Name the break before you chase the money
Timing, fees, FX, holdbacks, and refunds look identical as “unexplained” until you label them. How we structure a settlement break taxonomy.
Innovation Api
Settlement process audits for payment companies
From Chevalier House we trace how funds clear, break, and pay out — so finance and ops share one honest map.
Primary engagement
Settlement process audit
We walk capture batches through clearing, fees, exceptions, and merchant payout — then hand you a break register ranked by payout and compliance risk.
Typical duration 2–4 weeks. Informational pricing From HK$52,000.
Also available
Related audit offers
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Clearing file integrity review
Stress-test how your stack ingests clearing and settlement files — field mapping, late files, and silent drop conditions.
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Merchant payout reconciliation
Align merchant statements, fee schedules, and bank payouts so unexplained breaks surface before partners escalate.
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Sponsor assurance brief
Package settlement audit findings into a sponsor-ready narrative for banks and scheme partners without oversharing internals.
Client evidence
After the engagement
“They named our suspense balances in a week. We finally knew which breaks belonged to fees versus late files.”
“The payout worksheet survived our next corridor launch. That was the test — not the closing presentation.”
“Sponsor diligence stopped stalling once we had a brief tied to real clearing samples.”
Field notes
Recent writing
Late clearing files and quiet payout holds
When a clearing file arrives after payout cut-off, some stacks silently hold merchant funds. Others pay and reverse. Both need an explicit policy.
Fee schedule drift in HKD corridors
Scheme fees, processor markups, and merchant rate cards drift out of sync. Small residuals become unexplained balances.