Privacy policy

Innovation Api (“we”) respects your privacy. This policy explains how we handle personal data when you visit innovation-api.digital or contact us about settlement process audits.

Who we are

Controller: Innovation Api, Chevalier Hse, Tsim Sha Tsui, Hong Kong. Contact: hello@innovation-api.digital · +852 3170 5674.

Data we collect

• Contact details you submit (name, email, message content, optional service interest).
• Technical logs such as IP address, browser type, and pages viewed, where collected.
• Cookie preferences stored locally in your browser under a brand-prefixed key.

How we use data

We use enquiry data to respond to your message, prepare informational scope and pricing, and — if you engage us — to perform contracted audit work. We do not sell personal data.

Legal bases

Where the Personal Data (Privacy) Ordinance applies, we process data as necessary to respond to your request, perform a contract, meet legal duties, or pursue legitimate interests such as securing the site — balanced against your rights.

Retention

Enquiry records are kept as long as needed to complete correspondence and meet record-keeping needs, then deleted or anonymised. Engagement files follow the retention schedule in your statement of work.

Sharing

We may share data with service providers who host email or infrastructure under confidentiality obligations, or when required by law. We do not use your enquiry to run third-party advertising networks.

International transfers

If tools process data outside Hong Kong, we take steps appropriate to the transfer and the nature of the data.

Your rights

You may request access to or correction of personal data we hold about you. Contact us using the details above. You may also lodge a complaint with the Privacy Commissioner for Personal Data, Hong Kong.

Cookies

See our cookie policy for details on essential and optional cookies.